Optimal timing for phone calls after skin surgery
A new study provides insight into how the timing of post-operative phone calls can address pain, bleeding and overall patient satisfaction.
Aug. 28, 2020
A new study from the University of Missouri School of Medicine and MU Health Care provides insight into how the timing of post-operative phone calls can address pain, bleeding and overall patient satisfaction.
While the study identified when a patient is most at-risk for active pain, no single test group showed statistically significant differences in terms of the overall patient experience.
"While surgeons may elect to make follow-up calls, these do not seem to strongly contribute to overall patient satisfaction," said Nicholas Golda, associate professor of dermatology at the MU School of Medicine. "It is somewhat surprising that the control group's experience, quality of care and willingness to recommend scores matched the groups that received follow-up calls. This finding is contrary to our previously held belief that these calls directly affect patient satisfaction."
Related Stories

News Release
Detecting COVID-19 with a sticker on your skin
A University of Missouri engineer received a grant from the National Science Foundation to plan for large-scale manufacturing of an on-skin, wearable bioelectronic device.

Research
The tip of the iceberg
Soil cores from Sanborn Field offer soil health analysis opportunities.

News Release
Focus on the positive to improve classroom behavior
MU five-year study finds setting clear expectations can reduce disruptive classroom behavior and boost student academic, social outcomes for middle schoolers

Research
All about the robots
University of Missouri engineering researchers and students are exploring how to automate robots and make people’s lives easier in the process.
Subscribe to
Show Me Mizzou
Stay up-to-date on all things Mizzou when you subscribe to the Show Me Mizzou newsletter. Issues will arrive in your inbox every Tuesday, Wednesday and Thursday.